About Us

We are a reliable business partner for metalworking machinery and
engineering solutions. We provide our customers with best-fit
solutions, delivered professionally, with quality and high-value-added
equipment. Our customers can count on us to supply them with
reliable, cost-effective, and high-quality solutions.

About Us

We are a reliable business partner for metalworking machinery and engineering solutions. We provide our customers with best-fit solutions, delivered professionally, with quality and high-value-added equipment. Our customers can count on us to supply them with reliable, cost-effective, and high-quality solutions.

Our Vision

Our Mission

To be Asia’s most reliable partner for metal working
machinery and engineering solutions.

To create value for our stakeholders and improve the
productivity of the industries we serve.
  • Provide best-fit solutions for our customers
  • Offer satisfying careers for our employees
  • Create greater growth for our principal brands

Our Vision

To be Asia’s most reliable partner for metal working machinery and engineering solutions.

Our Mission

To create value for our stakeholders and improve the
productivity of the industries we serve.
  • Provide best-fit solutions for our customers
  • Offer satisfying careers for our employees
  • Create greater growth for our principal brands

Our Team

Curious about the people behind Ichi Seiki? Get to know our team members!

Philip Kia

Managing Director

Philip Kia

Managing Director

Jane Low

Executive Director

Jane Low

Executive Director

Jasmine Woo

Administrative Director

Jasmine Woo

Administrative Director

Jiehui Kia

Business Development Manager

Jiehui Kia

Business Development Manager

Serene Ng

Admin & Finance Team Leader

Serene Ng

Admin & Finance Team Leader

Bala

Technical Team Leader

Bala

Technical Team Leader

Shui Jian Jun

Assistant Technical Team Leader

Shui Jian Jun

Assistant Technical Team Leader

Sam Lim

Senior Sales Engineer

Sam Lim

Senior Sales Engineer

Liew

Senior Application Engineer

Liew

Senior Application Engineer

Vincent Koh

Senior Operations Executive

Vincent Koh

Senior Operations Executive

Jefin Anthony

Service Engineer

Jefin Anthony

Service Engineer

Shirlly Goh

Customer Service Executive

Shirlly Goh

Customer Service Executive

Amy Chua

Admin & Accounts Officer

Amy Chua

Admin & Accounts Officer

Wang Qing

Senior Procurement Officer

Wang Qing

Senior Procurement Officer

Suting

Sales Coordinator

Suting

Sales Coordinator

Company Milestones

Established in 1988, ICHI SEIKI Group has grown from a local machine tool dealer into a multinational company offering
reliable engineering solutions throughout Asia. With more than two decades of experience, we have successfully
expanded our clientele from Singapore to Malaysia, Thailand, and China. Our precision engineering and metalworking
machinery expertise has earned us a reputation as a trusted partner in the industry.

1988🇸🇬
  • ICHI SEIKI PTE LTD was established in Singapore as our regional headquarters
 
  • Sole Distributorship for ARD EDM, KENT Surface Grinder, GOODWAY CNC Lathe
1990
  • Sole Distributorship for YCM Machining Center
1993🇲🇾
  • ICHI SEIKI SDN BHD a related company was incorporated in Johor Bahru, Malaysia
1994
  • Sole Distributorship for COLCHESTER & HARRISON (UK) Precision Lathe Machine
  • Sole Distributorship for MITSUI HI-TEC (Japan) Ultra Precision Surface Grinder
1997🇨🇳
  • ICHI SEIKI Shanghai Representative Office was formed with the initial objective of servicing and supporting our clients from Singapore who have expanded into China.
1998🇹🇭
  • ICHI SEIKI (THAILAND) CO., LTD. a service center, was incorporated in Bangkok Thailand
2002
  • ICHI SEIKI (SHANGHAI) CO., LTD. Become a fully-owned subsidiary in Shanghai, China
  • Introduced ‘Learning Organization’ concept by Prof. Peter Senge
2004🇨🇳
  • ICHI SEIKI SUZHOU SERVICE CENTER was set up
  • Implemented ‘Balance Scorecard’ management tool
2005
  • Sole Distributorship for EXCETEK Wire EDM
2006
  • Established ENGINEERING SOLUTIONS capability in Singapore
2009
  • Sole Distributorship for VISION WIDE Double Column Machining Center
2010
  • Sole Distributorship for FPT (Italy) Floor-type Large Travel Boring and Milling Machine
2012
  • SINGAPORE PRESTIGE BRAND AWARD (SPBA) award winning for Established Brands 2012
  • AVEREX High Speed Horizontal Machining Center
2013
  • Official Brand Launch & celebrating of 25th Anniversary
2014
  • ICHI SEIKI Machine Exhibition (ISMEX) Show collaborated with INSTITUTE OF TECHNICAL EDUCATION (ITE)
2015
  • Sole Distributorship for Germany GROB 5-Axis Machining Center
2016
  • Award OHSAS 18001:2007
  • Completed ISO9001:2015 Conversion
2017
  • Official Launch of DTC SEA (DATRON Technology Center South East Asia)
  • Sole Distributorship for Germany DATRON High Speed Machining Center
  • MOU signing with GROB & INSTITUTE OF TECHNICAL EDUCATION (ITE) for Cooperation in the Field of Advanced Machining.
2018
  • Celebrate 30th Anniversary @ Shangri-La Hotel, World Class Business hotel.
  • MOU signing with Kawasaki Heavy Industries for Cooperation in the Field of Advance Machining; Robotic Arms
2019
  • SKILLSFUTURE EMPLOYER AWARDS - presented by Singapore President Halimah Yacob
2020
  • Awarded BizSafe Level 3 Certification from The Workplace Safety & Health Council

Industries We Serve

Many industries lack access to reliable machinery and services. With over 15 brands
and 30 machine types, ICHI SEIKI is uniquely positioned to provide an extensive range
of machinery and services to serve these industries. ICHI SEIKI offers an extensive
range of machinery and services to serve eight key industries

Many industries lack access to reliable machinery and services. With over 15 brands and 30 machine types, ICHI SEIKI is uniquely positioned to provide an extensive range of machinery and services to serve these industries. ICHI SEIKI offers an extensive range of machinery and services to serve eight key industries

Aerospace

Defence

Electronic

Indsutrial Automation

Medical Technology

Mould Making

Oil & Gas

Ship Building

Aerospace

Aerospace

Defence

Defence

Electronic

Electronic

Industrial Automation

Industrial Automation

Medical Technology

Medical Technology

Mould Making

Mould Making

Oil & Gas

Oil & Gas

Ship Building

Ship Building

Awards &
Accreditations

1. bizSAFE Enterprise Level 3 Logo1
2. ISO 9001_UKAS_URS
Winner - Established Brands_Black
bizSAFE LEVEL 3 CERTIFICATE (2020)
ISO 9001:2015 CERTIFICATE (2020)
SKILLSFUTURE EMPLOYER AWARDS (2019)
Awarded SkillsFuture Employer Award, presented by Singapore President Halimah Yacob
OHSAS (2016)
Awarded Occupational Health and Safety Assessment Series, (OHSAS) 18001:2007
SPBA (2012)
We became the first winner of the Singapore Prestige Brand Award, or SPBA, in the machine tools industry.
SME 1000
We have also been recipients of the Singapore SME 1000 award for 12 consecutive years.
ISO Certification
ICHI SEIKI was the first machine tools distributor in Singapore to be awarded with ISO 9001 certification, a testament to our commitment of quality for our clients.

Philip Kia

Managing Director

Having served the precision engineering and metalworking sector for over 40 years, Philip is a well-established leader in the Singapore precision engineering scene. As the Founder and Managing Director of Ichi Seiki, Philip strongly believes that true leadership is put to the test in times of crisis. He takes pride in the teamwork and resilience that has seen Ichi Seiki weather multiple crises over the last 3 decades. Throughout the ups and downs in his career, he remains true to his humble beginnings as a trainee working hard for a technological certificate from the City and Guilds of London Institute.

Outside of work, Philip enjoys keeping fit and does regular morning breathing exercises with a close-knit group of friends. He holds various positions in the Singapore Chinese Chamber of Commerce and Industry (SCCCI), the Singapore Precision Engineering and Technology Association (SPETA) and the Society of Modern Management (SMM). These networks allow him to pursue continuous learning and meaningful exchanges with like-minded business leaders, many of whom have become trusted mentors and partners.

Philip Kia

Managing Director

Having served the precision engineering and metalworking sector for over 40 years, Philip is a well-established leader in the Singapore precision engineering scene. As the Founder and Managing Director of Ichi Seiki, Philip strongly believes that true leadership is put to the test in times of crisis. He takes pride in the teamwork and resilience that has seen Ichi Seiki weather multiple crises over the last 3 decades. Throughout the ups and downs in his career, he remains true to his humble beginnings as a trainee working hard for a technological certificate from the City and Guilds of London Institute.

Outside of work, Philip enjoys keeping fit and does regular morning breathing exercises with a close-knit group of friends. He holds various positions in the Singapore Chinese Chamber of Commerce and Industry (SCCCI), the Singapore Precision Engineering and Technology Association (SPETA) and the Society of Modern Management (SMM). These networks allow him to pursue continuous learning and meaningful exchanges with like-minded business leaders, many of whom have become trusted mentors and partners.

Jane Low

Executive Director

With a diploma in Building and Construction, Jane did not expect to enter and build a career in the machine tools industry. Starting out as a sales engineer at Ichi Seiki, her growth journey to becoming a key member of our management team, has been a challenging yet fulfilling one.

As our Executive Director, Jane oversees operations at Ichi Seiki to ensure effective collaboration among departments and deliver prompt, value-added services to our customers.

Amongst the many milestones achieved over her career, Jane takes most pride in having led the Ichi Seiki team to depart from a traditional machine sales business model and develop our engineering solutions capabilities. Today, Ichi Seiki supports our customers with engineering solutions and expertise, to successfully deliver challenging projects.

Jane Low

Executive Director

With a diploma in Building and Construction, Jane did not expect to enter and build a career in the machine tools industry. Starting out as a sales engineer at Ichi Seiki, her growth journey to becoming a key member of our management team, has been a challenging yet fulfilling one.

As our Executive Director, Jane oversees operations at Ichi Seiki to ensure effective collaboration among departments and deliver prompt, value-added services to our customers.

Amongst the many milestones achieved over her career, Jane takes most pride in having led the Ichi Seiki team to depart from a traditional machine sales business model and develop our engineering solutions capabilities. Today, Ichi Seiki supports our customers with engineering solutions and expertise, to successfully deliver challenging projects.

Jasmine Woo

Administrative Director

With over a decade of experience in the banking sector, Jasmine brings her belief in strong corporate governance and rigorous processes to Ichi Seiki. She led the adoption of a centralised ERP system in 2009 and the implementation of a continuous improvement process.

As the Administrative Director for Ichi Seiki Group, she oversees the administration, human resources, IT, and finance related functions across our three locations in Singapore, Malaysia, and China.

Outside of work, Jasmine enjoys gardening, singing, travelling and regular exercise with her friends and family.

Jasmine Woo

Administrative Director

With over a decade of experience in the banking sector, Jasmine brings her belief in strong corporate governance and rigorous processes to Ichi Seiki. She led the adoption of a centralised ERP system in 2009 and the implementation of a continuous improvement process.

As the Administrative Director for Ichi Seiki Group, she oversees the administration, human resources, IT, and finance related functions across our three locations in Singapore, Malaysia, and China.

Outside of work, Jasmine enjoys gardening, singing, travelling and regular exercise with her friends and family.

Jiehui Kia

Business Development Manager

With a degree in Business Administration, Jiehui is responsible for business development at Ichi Seiki, exploring and developing new solutions that help our customers achieve greater productivity and sustainability in their manufacturing activities.

She remembers witnessing Ichi Seiki engineers hoist a 10-ton CNC machine to a customer’s factory at level 7 of an industrial building. Our overseas principal’s engineers were duly impressed. Here in Singapore, the impossible is made possible.

Prior to Ichi Seiki, Jiehui spent over a decade as a sustainability professional, with roles in the Singapore Economic Development Board (EDB) and Forum for the Future, an international sustainability non-profit where she was a founding member of the Asia Pacific team.

Jiehui Kia

Business Development Manager

With a degree in Business Administration, Jiehui is responsible for business development at Ichi Seiki, exploring and developing new solutions that help our customers achieve greater productivity and sustainability in their manufacturing activities.

She remembers witnessing Ichi Seiki engineers hoist a 10-ton CNC machine to a customer’s factory at level 7 of an industrial building. Our overseas principal’s engineers were duly impressed. Here in Singapore, the impossible is made possible.

Prior to Ichi Seiki, Jiehui spent over a decade as a sustainability professional, with roles in the Singapore Economic Development Board (EDB) and Forum for the Future, an international sustainability non-profit where she was a founding member of the Asia Pacific team.

Serene Ng

Admin & Finance Team Leader

With ACCA qualification and over 30 years of experience as a finance professional, Serene oversees the financial health of Ichi Seiki as our Group accountant.

As the Administration and Finance team leader, Serene is passionate about visualizing realistic goals with the team, and laying out a strategy with clear steps to ensure the goals are achieved on time.

Outside of work, Serene is a pet lover, avid traveler, and enjoys finding new ways to bring people together.

Serene Ng

Admin & Finance Team Leader

With ACCA qualification and over 30 years of experience as a finance professional, Serene oversees the financial health of Ichi Seiki as our Group accountant.

As the Administration and Finance team leader, Serene is passionate about visualizing realistic goals with the team, and laying out a strategy with clear steps to ensure the goals are achieved on time.

Outside of work, Serene is a pet lover, avid traveler, and enjoys finding new ways to bring people together.

Bala

Technical Team Leader

With a first-class honours degree in Mechanical Engineering and over 20 years of experience in the precision metalworking field, Bala leads our team of engineers to provide engineering solutions and machine maintenance and servicing.

Bala has received training in Germany and Taiwan for application engineering, including CAD, CAM & CAE, machine geometry, calibration, installation and maintenance on CNC Turning, Turn-Mill, Milling and 5-Axis Universal Machining Centres, using Fanuc, Heidenhain and Siemens operating controls. He takes pride in Ichi Seiki’s commitment to continuously upgrade our product range and our engineers’ skillsets, to best serve the market requirements.

Prior to Ichi Seiki, Bala worked across Singapore, Malaysia and India in different process engineering and machine shop management roles. He enjoys reading books and keeping up to date with the latest technologies in precision machining.

Bala

Technical Team Leader

With a first-class honours degree in Mechanical Engineering and over 20 years of experience in the precision metalworking field, Bala leads our team of engineers to provide engineering solutions and machine maintenance and servicing.

Bala has received training in Germany and Taiwan for application engineering, including CAD, CAM & CAE, machine geometry, calibration, installation and maintenance on CNC Turning, Turn-Mill, Milling and 5-Axis Universal Machining Centres, using Fanuc, Heidenhain and Siemens operating controls. He takes pride in Ichi Seiki’s commitment to continuously upgrade our product range and our engineers’ skillsets, to best serve the market requirements.

Prior to Ichi Seiki, Bala worked across Singapore, Malaysia and India in different process engineering and machine shop management roles. He enjoys reading books and keeping up to date with the latest technologies in precision machining.

Shui Jian Jun

Assistant Technical Team Leader

With a degree in Electrical and Electronic Engineering, Jian Jun has over a decade’s experience with the Ichi Seiki technical team, troubleshooting and resolving electrical and mechanical machine faults. He leads our projects integrating automation and digitization solutions with CNC machine tools.

As our Assistant Technical Team Leader, Jian Jun is a calm and steady presence in critical situations. He believes in identifying root causes to ensure machine quality is maintained and equipping end users with practical knowledge to minimize machine downtime.

Jian Jun trains and mentors our junior engineers in the installation, inspection, servicing, and maintenance of machine tools. He is a strong proponent of Ichi Seiki’s culture of continuous professional development and learning, fostering regular knowledge exchange between teammates, so that all members can improve in confidence and performance when serving our customers. Outside of work, he treasures precious moments and enjoys quality time with his children and family.

Shui Jian Jun

Assistant Technical Team Leader

With a degree in Electrical and Electronic Engineering, Jian Jun has over a decade’s experience with the Ichi Seiki technical team, troubleshooting and resolving electrical and mechanical machine faults. He leads our projects integrating automation and digitization solutions with CNC machine tools.

As our Assistant Technical Team Leader, Jian Jun is a calm and steady presence in critical situations. He believes in identifying root causes to ensure machine quality is maintained and equipping end users with practical knowledge to minimize machine downtime.

Jian Jun trains and mentors our junior engineers in the installation, inspection, servicing, and maintenance of machine tools. He is a strong proponent of Ichi Seiki’s culture of continuous professional development and learning, fostering regular knowledge exchange between teammates, so that all members can improve in confidence and performance when serving our customers. Outside of work, he treasures precious moments and enjoys quality time with his children and family.

Sam Lim

Senior Sales Engineer

Sam joined the Ichi Seiki sales team in 2021. Prior to this, he held senior executive positions in local and regional roles where he spearheaded operations in new territories. Endowed with extensive travel experience and an innate understanding of Asian markets, Sam is well-positioned as our Senior Sales Engineer to bridge the gaps between local and international markets for their precision engineering needs.

With his expertise in exploring new markets and sourcing for potential partners, Sam’s success stems from his belief in building sincere and lasting business relationships - a simple fundamental that is easy to overlook in our ever-quickening pace of life. Guided by his strong vision, he seeks to challenge industry norms and bring new vitality to Ichi Seiki.

Sam Lim

Senior Sales Engineer

Sam joined the Ichi Seiki sales team in 2021. Prior to this, he held senior executive positions in local and regional roles where he spearheaded operations in new territories. Endowed with extensive travel experience and an innate understanding of Asian markets, Sam is well-positioned as our Senior Sales Engineer to bridge the gaps between local and international markets for their precision engineering needs.

With his expertise in exploring new markets and sourcing for potential partners, Sam’s success stems from his belief in building sincere and lasting business relationships - a simple fundamental that is easy to overlook in our ever-quickening pace of life. Guided by his strong vision, he seeks to challenge industry norms and bring new vitality to Ichi Seiki.

Liew

Senior Application Engineer

With over 10 years of experience in CNC machining and a Diploma in Digital & Precision Engineering (DPE) from Nanyang Polytechnic, Liew is a core member of Ichi Seiki’s Engineering Solutions team.

Working closely with our sales personnel, Liew provides application engineering expertise to propose the best-fit machining solution for Ichi Seiki’s customers. Always seeking to exceed expectations, Liew goes the extra mile to fully understand end users’ needs.

Liew was previously awarded the National Precision Engineering Scholarship by the Singapore Economic Development Board (EDB). Possessing a curious mind, he enjoys furthering his knowledge beyond precision engineering, often dabbling with the latest software and hardware technologies.

Liew

Senior Application Engineer

With over 10 years of experience in CNC machining and a Diploma in Digital & Precision Engineering (DPE) from Nanyang Polytechnic, Liew is a core member of Ichi Seiki’s Engineering Solutions team.

Working closely with our sales personnel, Liew provides application engineering expertise to propose the best-fit machining solution for Ichi Seiki’s customers. Always seeking to exceed expectations, Liew goes the extra mile to fully understand end users’ needs.

Liew was previously awarded the National Precision Engineering Scholarship by the Singapore Economic Development Board (EDB). Possessing a curious mind, he enjoys furthering his knowledge beyond precision engineering, often dabbling with the latest software and hardware technologies.

Jefin Anthony

Service Engineer

With a Diploma in Electrical Engineering and 13 years of experience in the engineering sector, Jefin supports new equipment installation and conducts troubleshooting and rectification of machine errors and faults.

As a member of the Technical team, he takes pride in identifying the root causes for machine failures, so that service calls are resolved in an effective and timely manner. He believes in guiding end users to conduct basic machine maintenance, in order to avoid downtime.

Jefin takes a keen interest in learning about the wide range of models of machine tools that Ichi Seiki has supplied to the market over the years, allowing him to broaden his technical knowledge and skills.

Jefin Anthony

Service Engineer

With a Diploma in Electrical Engineering and 13 years of experience in the engineering sector, Jefin supports new equipment installation and conducts troubleshooting and rectification of machine errors and faults.

As a member of the Technical team, he takes pride in identifying the root causes for machine failures, so that service calls are resolved in an effective and timely manner. He believes in guiding end users to conduct basic machine maintenance, in order to avoid downtime.

Jefin takes a keen interest in learning about the wide range of models of machine tools that Ichi Seiki has supplied to the market over the years, allowing him to broaden his technical knowledge and skills.

Vincent Koh

Senior Operations Executive

With over 25 years of experience working in various operations functions, Vincent is the steady guardian of Ichi Seiki’s daily operations, ensuring the continuity of critical workflows, from our IT and inventory systems to office facilities.

As Ichi Seiki’s appointed Safety Officer, Vincent manages our health and safety procedures in accordance with bizSAFE standards, keeping our workplace safe and healthy for all colleagues.

Having seen Ichi Seiki through thick and thin, Vincent is proud to work for a company that offers career development and continuous learning opportunities. Outside of work, he enjoys spending quality time with his family, relaxing and connecting with each other.

Vincent Koh

Senior Operations Executive

With over 25 years of experience working in various operations functions, Vincent is the steady guardian of Ichi Seiki’s daily operations, ensuring the continuity of critical workflows, from our IT and inventory systems to office facilities.

As Ichi Seiki’s appointed Safety Officer, Vincent manages our health and safety procedures in accordance with bizSAFE standards, keeping our workplace safe and healthy for all colleagues.

Having seen Ichi Seiki through thick and thin, Vincent is proud to work for a company that offers career development and continuous learning opportunities. Outside of work, he enjoys spending quality time with his family, relaxing and connecting with each other.

Amy Chua

Admin & Accounts Officer

As a pioneering member of Ichi Seiki, Amy has journeyed with the company since 1988, taking on multiple administrative, secretarial and management support roles.

As the Admin and Accounts Officer, Amy assists with the Managing Director’s schedule, provides administrative support in daily operations, and maintains our ISO certification. She consistently embodies the culture and ethos of Ichi Seiki in all interactions with customers and colleagues, playing an active role in company milestones throughout her career.

Outside of work, Amy derives immense joy and happiness from spending quality time with her family, particularly her adorable grandchildren.

Amy Chua

Admin & Accounts Officer

As a pioneering member of Ichi Seiki, Amy has journeyed with the company since 1988, taking on multiple administrative, secretarial and management support roles.

As the Admin and Accounts Officer, Amy assists with the Managing Director’s schedule, provides administrative support in daily operations, and maintains our ISO certification. She consistently embodies the culture and ethos of Ichi Seiki in all interactions with customers and colleagues, playing an active role in company milestones throughout her career.

Outside of work, Amy derives immense joy and happiness from spending quality time with her family, particularly her adorable grandchildren.

Wan Qing

Senior Procurement Officer

With over 15 years of experience in procurement and a Diploma in Secretaryship, Wan Qing is the master behind the scenes at Ichi Seiki, pulling the right strings to ensure smooth and timely deliveries of machinery and parts to our customers’ sites.

She takes pride in ensuring the reliability and consistency of our suppliers, and closely monitors supply chain uncertainties to keep customers updated on their machine delivery status. Wan Qing distinctly remembers handling the shipment of a 50-ton machining centre from a supplier in Italy to a customer’s factory in Penang, Malaysia. Working with multiple teams and logistics partners, the machine eventually arrived safely at its destination in five 20/40 ft Open Top Containers.

Outside of work, Wan Qing loves travelling, and looks forward to planning a solo trip in future.

Wan Qing

Senior Procurement Officer

With over 15 years of experience in procurement and a Diploma in Secretaryship, Wan Qing is the master behind the scenes at Ichi Seiki, pulling the right strings to ensure smooth and timely deliveries of machinery and parts to our customers’ sites.

She takes pride in ensuring the reliability and consistency of our suppliers, and closely monitors supply chain uncertainties to keep customers updated on their machine delivery status. Wan Qing distinctly remembers handling the shipment of a 50-ton machining centre from a supplier in Italy to a customer’s factory in Penang, Malaysia. Working with multiple teams and logistics partners, the machine eventually arrived safely at its destination in five 20/40 ft Open Top Containers.

Outside of work, Wan Qing loves travelling, and looks forward to planning a solo trip in future.

Shirlly Goh

Customer Service Executive

Shirlly provides excellent customer service and back-end support to our after-sales service engineers in the field. She provides a professional and compassionate listening ear to machine users who need accurate and timely resolutions to their problems.

As a core team member of Ichi Seiki’s field service digitisation effort, Shirlly has taken courses relating to mindset transformation to deliver Industry 4.0 solutions. She believes Ichi Seiki’s emphasis on teamwork will allow us to achieve breakthroughs and overcome obstacles when implementing change projects.

Shirlly strives towards finding a healthy and productive work-life balance. Outside of work, she enjoys taking trips to explore new places.

Shirlly Goh

Customer Service Executive

Shirlly provides excellent customer service and back-end support to our after-sales service engineers in the field. She provides a professional and compassionate listening ear to machine users who need accurate and timely resolutions to their problems.

As a core team member of Ichi Seiki’s field service digitisation effort, Shirlly has taken courses relating to mindset transformation to deliver Industry 4.0 solutions. She believes Ichi Seiki’s emphasis on teamwork will allow us to achieve breakthroughs and overcome obstacles when implementing change projects.

Shirlly strives towards finding a healthy and productive work-life balance. Outside of work, she enjoys taking trips to explore new places.

Suting

Sales Coordinator

With a diploma in Commerce Marketing Management, Suting is the engine behind the Ichi Seiki sales and marketing team.

She provides timely administrative support to our colleagues on the front line, ensuring a smooth and seamless experience for our customers.

Suting takes pride in Ichi Seiki’s commitment to serve all customers equally and respectfully, going the extra mile to delight our customers regardless of the size of inquiry.

Suting

Sales Coordinator

With a diploma in Commerce Marketing Management, Suting is the engine behind the Ichi Seiki sales and marketing team.

She provides timely administrative support to our colleagues on the front line, ensuring a smooth and seamless experience for our customers.

Suting takes pride in Ichi Seiki’s commitment to serve all customers equally and respectfully, going the extra mile to delight our customers regardless of the size of inquiry.

Danny Tan

Sales Team Leader

Danny Tan

Sales Team Leader

Roy Ng

Service Engineer

With over 15 years of experience working as a service engineer, Roy has in-depth understanding of precision metalworking machinery installation and repairs. As a member of Ichi Seiki’s Technical team, Roy provides consultation to customers with requirements in CNC and conventional Milling and Turning machining. Outside of work, Roy is a loving father of two sons.

Roy Ng

Service Engineer

With over 15 years of experience working as a service engineer, Roy has in-depth understanding of precision metalworking machinery installation and repairs. As a member of Ichi Seiki’s Technical team, Roy provides consultation to customers with requirements in CNC and conventional Milling and Turning machining. Outside of work, Roy is a loving father of two sons.

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