Ichi Seiki Pte Ltd warrants that all Ichi Seiki will be free from manufacturing defects for a period of 1 year from the date of purchase. All warranties are not transferable.
Ichi Seiki warranty obligation shall be limited to repairing or replacing any product determined to be defective. Replacements may include new or factory refurbished products. Ichi Seiki reserves the right to inspect any product to determine whether such product has failed due to a manufacturing defect and all warranty claims must also comply with the warranty workflow set forth below.
Repair or replacement as provided under this warranty shall be the exclusive remedy for any claimant. Ichi Seiki shall not be liable for any consequential, incidental, special or indirect damages (including without limitation damages for loss of profit or business interruption) arising out of the use of inability to use any product. All claimants must obtain a Reference number from the Ichi Seiki before any equipment is returned. Returns without a Case number will not be accepted. Proper information must be provided on all units that are being returned. Full compliance with these procedures lies solely with the claimant.
Disclaimer
Each claimant is responsible for all shipping charges (to and from Ichi Seiki ) and any applicable taxes and/or duties. Claimant is responsible for ensuring the package is properly packaged. Ichi Seiki will not be liable for damage or loss to the product that occurs during the return shipment and warranty will be void.
To proceed with a warranty claim:
Sam joined the Ichi Seiki sales team in 2021. Prior to this, he held senior executive positions in local and regional roles where he spearheaded operations in new territories. Endowed with extensive travel experience and an innate understanding of Asian markets, Sam is well-positioned as our Senior Sales Engineer to bridge the gaps between local and international markets for their precision engineering needs.
With his expertise in exploring new markets and sourcing for potential partners, Sam’s success stems from his belief in building sincere and lasting business relationships - a simple fundamental that is easy to overlook in our ever-quickening pace of life. Guided by his strong vision, he seeks to challenge industry norms and bring new vitality to Ichi Seiki.